Success Stories

See how leading insurance carriers are transforming their enrollment operations with EnrollFalcon.

Leading Pet Insurance Carrier

Specialty Insurance · 50,000+ policyholders · National coverage

The Challenge

A growing pet insurance carrier was struggling with enrollment data from multiple partner channels — employer groups, benefits administrators, and affinity partners. Each partner sent files in different formats with inconsistent column names and data structures.

  • Engineers spending 3-5 days writing custom scripts for each new partner
  • Silent failures causing enrollment delays and customer complaints
  • No visibility into which records failed or why
  • Manual spreadsheet work to reconcile errors, taking hours per file
  • Onboarding new partners taking 4-6 weeks due to integration backlog

The Solution

The carrier deployed EnrollFalcon to automatically detect, transform, and validate enrollment files from all partner sources. Within the first month, they onboarded three different partners without writing a single line of code.

  • Automatic format detection recognizes partner files on upload
  • Field mappings configured once, applied automatically for every file
  • Real-time validation catches errors immediately with clear explanations
  • Failed records quarantined with row-level error details for quick fixes
  • Valid records delivered to policy admin system within minutes

We went from 5 days of engineering work per partner to 30 minutes of configuration. The best part? When a partner changes their file format, we update the config and redeploy in minutes, not weeks.

VP of Operations
Pet Insurance Carrier

The Results

95%
Faster partner onboarding
100%
Error visibility
3
Partners in first month
0
Silent failures

Key Outcomes:

  • Reduced partner onboarding from 4-6 weeks to same-day deployment
  • Eliminated manual spreadsheet reconciliation work
  • Engineering team freed to focus on product features instead of data scripts
  • Customer complaints about enrollment delays dropped to zero
  • Operations team can now handle 10x more partners with same headcount

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